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TERMS AND CONDITIONS OF TRADING WITH CELECTRON. (SUPPLIER) (DARLINGTON, CO.DURHAM, ENGLAND ) FOR THE SUPPLY OF GOODS TO ANY THIRD PARTY (BUYER).
ORDERING
The supplier aims to process and dispatch orders before the end of the next working day.
The suppliers working days are Monday to Friday 8.30am to 5.00pm
The supplier observes England's bank holidays and works to Greenwich Mean Time with adjustment for daylight saving.
The supplier reserves the right to cancel and refund any order.
DELIVERY
(Estimated delivery time in working days from despatch)
UK Mainland, Royal Mail Special Delivery, 1 day
Scottish Highlands, Islands & Northern Ireland, Royal Mail Special Delivery, 1 - 3 days.
International Europe, International Signed For Small Packets, from 4 working days
International USA and Rest of World, International Signed For Small Packets, from 4 days
The buyer shall report any damage to the goods during transit to the supplier within 2 days of delivery.
In the unlikely event that the buyer has not received the goods within 21 days of dispatch, the buyer must notify the supplier by e-mail at service@celectron.co.uk.
Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties and any collection fees imposed.
RIGHT TO CANCEL
The right to cancel begins at point of purchase and ends seven working days after delivery.
Returned unwanted goods must be in original packaging with all parts and manuals. Box and contents must be in saleable condition. Buyer must contact the supplier using service@celectron.co.uk for instructions on how to return the unwanted goods.
All goods must be returned to us within 30 days of cancellation, and your account will then be credited immediately.
No returns will be accepted without prior authorisation from the supplier.
On receipt of the unwanted goods, the supplier will refund the original order value, less the original shipping and the return shipping & recovery costs (if applicable) , providing the goods are in satisfactory condition.
FAULTY GOODS AND WARRANTY
Celectron warrants its products to be free from defects in material and workmanship for a period of 12 months.
Warranty claims should be made through the original retailer or if purchased direct, by initially contacting Celectron at service@celectron.co.uk (please include sales invoice number, order reference, serial number and details of fault). Faulty goods are to be returned in accordance with the supplier’s instructions.
The warranty does not cover damage caused by: misuse; improper installation or accidental damage.
Celectron’s liability for any warranty claim will be limited to the replacement of the product.
This guarantee does not limit the purchaser’s consumer rights.
DATA PROTECTION
The supplier holds and uses the buyer’s personal details for the purpose of providing services to the buyer.
The supply does NOT have access to the buyers credit card or other financial details these are only accessed by the secure payment provider.
The supplier may contact the buyer with details of new products, news or updates relating to Celectron and its products. Please e-mail service@celectron.co.uk if you do not want to receive these messages.
Buyer details will not be disclosed to 3rd parties, except where necessary to enable shipping, delivery and return of goods.
LAW
These Terms and Conditions are governed by and are to be construed in accordance with the English Law and fall within the exclusive jurisdiction of the English Courts.
FORCE MAJEURE
The Seller shall not be liable for failure to perform the Contract whether wholly or in part if the failure is caused wholly or partly by any circumstance or circumstances outside the control of the Seller.
CONSEQUENTIAL LOSS
Without prejudice to the generality of the foregoing provisions the Seller shall not in any event be liable to the Buyer in contract or tort or otherwise for any indirect or consequential loss or damage whenever or howsoever arising.
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